MONITORING AND ASSURANCE
SERVICES
Our team of experienced technicians use advanced tools and technologies to continuously monitor and assess the performance of a company’s network, identifying any potential issues or problems that may arise.
Our network monitoring services include:
- Performance monitoring: We track the performance of your network and its components, such as routers, switches, and servers, to ensure that they are functioning optimally.
- Traffic monitoring: We monitor the flow of data through your network, identifying any bottlenecks or congestion that may be impacting performance.
- Security monitoring: We use advanced security tools to monitor your network for potential vulnerabilities or threats, and take the necessary steps to protect your data and infrastructure.
- Alerts and notifications: Our monitoring system alerts us to any issues or problems that may arise, allowing us to quickly resolve them before they become major issues.
Our network monitoring services are designed to provide you with peace of mind, knowing that your network is being monitored and maintained by a team of experienced professionals.
Interference ultimately affects network performance, quality, and large data losses. These results are unacceptable, often putting the lives of first responders in jeopardy and leading to substantial operational costs for network operators.
Aviat’s Frequency Assurance Software is a cloud-based application custom built to monitor and detect interference, perform trend analysis of the network over time to track any increase of interference, and isolate problem links often before noticeable impacts occur. FAS incorporates Aviat’s popular paperless chart recorder (PCR) application to simplify root cause analysis and isolate and analyze interference events with a single click of the mouse.
Network operators are always seeking to improve network performance and reliability, but real-time monitoring and management of a microwave network is challenging and labor-intensive. Aviat’s Health Assurance Software (HAS) is a critical cloud-based software tool that simplifies the complexity of link management and troubleshooting, greatly improves microwave network reliability and performance, and lowers OPEX.
TRAINING AND KNOWLEDGE
TRANSFER SERVICES
Afren offers a host of training and other mediums geared toward educating and enabling our clients to better understand the capabilities of the solutions we provide. As these solutions are often network-critical, the importance of understanding the tools-of-the-trade can never be understated.
We offer a range of platforms to suit trainees:
Face-to-face, in-class group training. ILT courses are a means to learn more about new features and solutions or simply to practice network management, maintenance and troubleshooting with our expert trainers.
Live remote training. VCT is flexible, affordable and a very effective training method. The live virtual classroom is led by a training expert and contains hands-on exercises in our remote training laboratory.
PROJECT AND INTEGRATED SERVICES
Designing a network in today’s multi-vendor, multi-protocol environment requires skilled, experienced resources capable of completing the full breadth of planning and system-level integration activities. The process of Link Design can be a burdensome and time-consuming task, even for experienced operators with internal teams capable of calculating Link Budgets and Path Profiles based on site details and capacity requirements. Afren can model and consolidate multivendor network information for both wireless and optical networks in a single place, and then analyse the data to identify areas that require capacity expansion or reconfiguration. Our team can handle the entire process for you, using both benchmarking and advanced simulation tools like Pathloss and Aviat Cloud, freeing up your internal resources to focus on strategic priorities.
Our team has successfully implemented advanced network solutions throughout Africa with local personnel who understand your unique governmental, environmental, and regulatory challenges. Keeping on top of all the complexities of installing and commissioning new links can get overwhelming. Small errors can accumulate, negatively impacting quality. Our complete project management services cover everything from line-of-sight surveys, logistics, installation, and link commissioning. Afren’s installation and commissioning service provides pre-staging and testing of wireless links to help avoid potential issues. In addition, remote support personnel and skilled on-site technicians are available for more challenging installations. Whether we are installing a single hop or upgrading your wireless infrastructure, we deliver what you need at every stage of deployment.
Skilled technical support along with preventative maintenance, can help avoid costly network downtime and extend the useful operation of your infrastructure. In cases where we do not have remote access to our customers’ networks, we offer every level of support, from telephonic first-line support, to on-site technical support. If a service request cannot be resolved remotely, we dispatch personnel and equipment to the diagnose problem, restore service, and correct the issue. We also offer a full RMA process in conjunction with our OEMs for hardware support services. In the case of suspected hardware failure, contact our support services team to access one or more of our services which include:
- Spares management
- Screening
- Repair
- Replacement
- Advance replacement
Afren Technologies enables our customers to grow their businesses by optimising their financial processes and assisting with components of the financial decision-making process. We take the time to understand our clients’ businesses and develop custom financial models that fit their specific needs.
We assist with financial projections, sensitivity analysis, and risk assessment to help our clients make informed decisions about their finances. We understand that every business is unique and has its own financial needs and goals, and offer a variety of tailor-made solutions that are designed o align with the scaling of your network.
